Billing, Marketplace, KYC, Telegram Bot, Analytics — sab kuch samjho!
Yes! 100% free forever. No credit card needed. No hidden charges.
Yes, fully responsive — works on phone, tablet, and desktop.
Verify email/mobile/DOB on the Forgot Password page to reset.
Yes! Download products, invoices as CSV. Go to Dashboard → Export CSV. Also via Telegram bot.
In OUT Mode (billing page), before generating the bill, you'll see a "Signature (Optional)" section. You can either upload a photo of your handwritten signature or draw one directly on the screen using the digital canvas. Both options are optional.
The signature feature is provided for your convenience and record-keeping. For legal validity of digital signatures, you should consult local laws and regulations. Billexa is not responsible for the legal enforceability of signatures added through this feature.
Your account security is your responsibility. Never share your login credentials. If someone gains access to your account, they could potentially generate invoices with your signature. Always log out from shared devices and use a strong password.
Buy & Sell products online! OLX-style marketplace with complete order management. Open Marketplace →
Login → Click "Sell" → Enter title, description (include quantity!), price, category → Accept Terms → Upload images → List Product. Goes live instantly!
Mention quantity clearly in description like "Qty: 5", "10 pieces", "10x available". If not mentioned, default is 1 unit. Unit = 1 piece/item.
Click "Buy Now" → Select quantity → Fill name, mobile, address → Place Order. Payment is Cash on Delivery (COD) only. Total = Price × Quantity.
Cash on Delivery (COD) only. No online payment needed. Pay when you receive product. Online payment coming soon.
Yes, cancel only before shipping. Warning: 3+ cancellations in 30 days = KYC revoked. 5+ = Account ban. Only cancel with valid reason.
Yes! No listing fees, no commission. 100% free for buyers and sellers. 0% commission.
KYC process. Verified sellers get 🟢 badge + Signature on products. Unverified show 🟠 "Not Verified" warning. See KYC section below.
Non-delivery or fake delivery = PERMANENT BAN. Multiple complaints = KYC review. Billexa has strict anti-fraud policy. Report such sellers immediately.
Auto Restock is a feature that automatically manages your product stock:
Toggle Auto Restock from product detail page or My Products → Edit Product. Manage Products →
The quantity system helps sellers manage inventory efficiently:
Besides Name, Mobile, and Address, you can optionally fill:
These help seller deliver faster and more accurately!
The return system allows buyers to request returns for eligible products:
Track return status from Order Detail or My Orders page. My Orders →
Follow these steps to request a return:
Your last used bank details are auto-saved for convenience!
When a buyer requests a return:
Copy bank details easily with 📋 button for payment apps!
After order is Delivered, buyer can write a review with rating (1-5 stars) and up to 2 images. Review helps other buyers make informed decisions. View your reviews →
Only verified buyers who purchased and received the product. One review per product per buyer. Seller cannot review their own products.
Yes! Go to My Reviews → "Given" tab → Click delete icon. Only the review author can delete. This cannot be undone.
📱 Product card shows ⭐ rating & count. 📋 Product detail modal shows all reviews. 🛒 Marketplace sort by "Top Rated" or "Most Reviewed". 🔗 QR page shows reviews below order form.
Yes! Up to 2 images per review. Upload from order detail page after delivery. Images help other buyers see the actual product.
Average of all reviews for that product. ⭐ 1-5 scale. Shown on product cards, detail modal, and QR page. Sort by "Top Rated" to see best products first.
Yes! Seller sees buyer name and rating on their product. Go to My Products → Click "Reviews" button on any product to view all reviews.
Click the ❤️ heart icon on any product to save it to your Wishlist. Your wishlist is private — only you can see it. Access from navbar or /wishlist. You can adjust quantity, remove items, or place orders directly from Wishlist. Use "Place All Orders" to order everything at once!
Yes! Click "View All Products" button on any product detail modal to see that seller's complete catalog. You'll see seller info, Trust Score, KYC status, and all their products with search & filter options.
It depends on the seller! Products with ✅ X-Day Return badge are returnable. Products with 🚫 No Return badge cannot be returned. Check the badge on product card or detail page.
After order is Delivered, go to My Orders → View Details → Click "🔄 Request Return" → Fill reason + bank details → Submit. Seller will respond.
Account Holder Name, Account Number, IFSC Code, and Bank Name. Your last used details are auto-filled for convenience. You can update anytime.
Seller can: ✅ Accept Return (acknowledges request), 📦 Received (UTR) (confirms item back + enters refund UTR), or ❌ Reject (with reason). You'll see status updates on Order Detail page.
After seller marks item as Received and enters UTR/Transaction ID, refund is processed directly to your bank account. UTR number is visible to you for tracking.
Seller chooses: 3, 5, 7 (default), 10, or 15 days from delivery. You'll see remaining days on Order Detail page. Request within the window!
Yes! Bank details are encrypted and visible only to seller for refund purpose. Never shared publicly. Deleted on account closure. Read our Privacy Policy.
Yes! While placing order, use the Quantity selector (+/- buttons) to choose how many units you want (1 to available stock, max 10). Total amount = Price × Quantity. Shop Now →
Click "Buy Now" → Fill Name, Mobile, Address → Place Order. COD payment. Shop Now →
Go to Track Order → Enter Order ID + Mobile → See real-time progress bar. No login needed!
Pending → Confirmed → Packed → Shipped → Out for Delivery → Delivered. Each step timestamped.
Yes! PDF auto-generated. Download from Order Details or via Telegram /invoice_ID.
Yes! My Orders → CSV or PDF export button. One-click download.
If seller has enabled phone display, click "📞 Show Contact Number" button on product detail page. Number is hidden by default for privacy. Only verified sellers can show phone numbers.
Use the 📌 Pincode filter in the search bar. Enter your area pincode to find products from nearby sellers. Sellers can add pincode per product.
Billexa Telegram Bot lets you manage your business from Telegram! Add products, sell, invoices, reports — via simple commands. Connect Now →
Step-by-Step:
1. Create bot on @BotFather
2. Copy Bot API Token
3. Get Chat ID from @userinfobot
4. Go to Telegram Settings
5. Enter Token + Chat ID → Save & Verify
6. Done! Bot ready!
Yes! 100% free. Create your own bot on Telegram (free) and connect. No charges.
Send /inmode → Enter name → Choose barcode (manual/auto) → Enter quantity → Buy price → Sale price. Saved!
Yes! After /outmode sale, PDF auto-sent. Use /invoices for list, /invoice_ID to download.
Yes! /report for business PDF with graphs. /analytics for advanced analytics PDF.
Yes! Alerts for: ⚠️ Low stock (30min), 🧾 Invoice (instant), 📊 Daily report (9PM), 📦 New orders (instant). Toggle in Telegram Settings.
Yes! Personal bot, Chat ID verified, Token encrypted, commands access only your data.
1. Telegram: /disconnect
2. Web: Telegram Settings → Disconnect
Revenue charts, Profit/Loss calculator, Best selling times, Customer demographics, Payment breakdown (Pie), Top products, Low stock alerts, Export PDF.
Web: Dashboard → Analytics. Telegram: /analytics for PDF. Go to /analytics page.
Shows Total Revenue, Total Cost, Net Profit, Profit Margin (%). Per product breakdown available.
Yes! Total customers, Repeat customers, Avg spending, Top customers, Payment preferences. Data anonymized.
Yes! Web: Export PDF button. Telegram: /analytics sends PDF. CSV export for products/invoices.
Analytics update on latest data. Invoice alerts instant. Low stock checks every 30 minutes.
KYC verifies seller identity. Upload documents → Admin reviews → 🟢 Verified badge on marketplace.
1. Seller Dashboard → KYC Section
2. Upload: Aadhar (F/B), PAN, Shop photo, Selfie
3. Submit for review
4. Admin reviews (24-48 hrs)
5. ✅ Verified or ❌ Rejected
No. But verified sellers get: 🟢 Verified badge, Higher trust, Better ranking. Unverified show 🟠 warning.
Aadhar Card (Front & Back), PAN Card, Shop photo, Selfie with ID. All images must be clear and genuine.
Yes! Cloudinary enterprise security. Only admin can view. Not shared with buyers. Encrypted. Deleted on account closure.
Reason provided. Common: blurry images, mismatched info. Fix and re-submit anytime.
Usually 24-48 hours (business days). Check status on Seller Dashboard.
Yes, if fraud detected. Account may be suspended. Badge revoked.
Complete control panel for marketplace sellers. Shows products, orders, revenue, analytics, KYC status.
Login → "Seller Dashboard" or go to /seller-dashboard. Available for users with marketplace listings.
Stats cards (Products, Orders, Revenue, Rating), Recent orders, Sales charts, Inventory alerts, Quick actions, KYC status.
Yes! View all orders, update status (Pending→Confirmed→Packed→Shipped→Delivered), track progress, export CSV/PDF.
Pending → Confirmed → Packed → Shipped → Out for Delivery → Delivered. Buyer gets auto notification.
Yes! Total revenue, Today's revenue, Monthly revenue. Charts show trends over time.
Yes! CSV: Products, Orders. PDF: Sales report, Analytics. Export buttons on dashboard.
Shows products running low on stock. Helps you restock before running out. Also via Telegram alerts.
View all users & stats, Ban/unban users, Delete accounts, Manage support tickets, Broadcast announcements, View & verify KYC, Approve/reject KYC.
Via Admin Telegram Bot. Commands: /admin, /users, /stats, /tickets, /topusers, /adminpdf, /broadcast, /today.
Admin sees platform-level stats only. User counts, not invoices. Product counts, not details. Revenue totals, not transactions. KYC for verification only.
Account restricted. Appeal via email: admin@covexa.in. Admin reviews and decides.
Yes, for severe violations. All data deleted: products, invoices, KYC. Action logged and auditable.
Web: /support → Fill form. Telegram: /support → Step-by-step prompts.
Billing, Product, Marketplace, Order, Account, KYC, Telegram Bot, Other. Pick best match for faster resolution.
Web: /support → Enter ticket number. Telegram: /track → Enter number. Status: Open, In Progress, Resolved, Closed.
Usually within 24 hours. Business days: Mon-Sat. Urgent issues marked for priority.
Create new ticket referencing old one. Or reply on existing if still open.
Yes! bcrypt passwords, HTTPS/SSL, MongoDB encrypted, Cloudinary secure, Bot Token encrypted, 24h session timeout, Rate limiting, XSS protection, Helmet.js security headers.
Only YOU: products, invoices, customers, analytics. Buyers see: listings, shop name, badge. Admin sees: platform stats only.
Yes! Go to Delete Account → Enter password → Confirm. All data permanently deleted. No recovery possible. 2FA required if enabled.
Forgot Password page: Enter email/mobile + DOB → Verify → Set new password.
Rate limiting prevents abuse by limiting requests: 50 requests/15min general, 5 login attempts/15min, 3 KYC uploads/hour. Normal usage never hits these limits. Learn more →
Two-Factor Authentication adds extra security. Even if someone gets your password, they can't login without the 6-digit code from your authenticator app. Setup 2FA →
Go to Register → Fill name, email, mobile, DOB, password → Verify email → Done!
Login → Profile page → Edit button → Update name, DOB, gender, business details → Save.
Go to Delete Account page → Your details auto-filled → Enter password → Confirm checkbox → Delete. If 2FA is enabled, you must enter your 2FA code or backup code. All data deleted permanently. No recovery possible.
🛡️ KYC documents, 🛒 Marketplace products & images, 💬 All chats & messages, 📋 All orders & invoices, 👤 Profile & account data. Everything is permanently deleted.
❌ No! Once deleted, your account and all data cannot be recovered. This action is permanent.
One account per person recommended. Multiple accounts may be flagged.
Go to Expenses page from your dashboard. Click Add Expense, enter the amount, select a category (like Shop Rent, Electricity, Salary), add description and date. You can also upload bill or receipt images.
We have 9 categories: Shop Rent, Electricity Bill, Staff Salary, Internet Bill, Transport, Raw Material, Marketing, Maintenance, and Other. Pick the best match for accurate reports.
Yes! Your dashboard shows Total Revenue (from invoices) and Total Expenses side by side. The Analytics page has Revenue vs Expenses charts so you can see your real profit.
Yes! The Expenses page has an Export PDF button. You can filter by category before exporting to get a professional expense report.
Absolutely! All receipt and bill images are uploaded to secure cloud storage. Only you can view them. They are deleted permanently when you delete the expense.
Go to Profile page from dashboard navigation. Click the Edit (pen) button on Personal Information or Business Information card. You can update your name, date of birth, gender, and business details. Email and mobile number cannot be changed for security reasons.
Yes! On the Profile page, click the camera icon on your profile photo. Upload a JPG, PNG, or WebP image (max 5MB). You can also remove your photo anytime by clicking the Remove Photo button.
Go to Profile page and click the "Change Password" link at the bottom. Or navigate directly to /change-password from your dashboard. Enter your current password and new password to update.
Yes! Go to Profile → Business Information section → Upload Business Logo. Your logo will appear on all invoice PDFs, marketplace store, and seller dashboard. Supports JPG, PNG, WebP (max 5MB). If no logo uploaded, default Billexa branding appears.
You can add your Business Name, GST Number, and Business Address from the Profile page. Click Edit on the Business Information card to update these details. GST number is optional but recommended for tax-compliant invoicing.
Yes! Go to Delete Account page. Your details are auto-filled. Enter your password and confirm. If 2FA is enabled, you must enter your 2FA code. All your data including products, invoices, KYC documents, chats, and expenses will be permanently deleted. No recovery possible.
Go to /setup-2fa → Click "Enable Two-Factor Authentication" → Scan QR code with Google Authenticator app → Enter 6-digit code → Save backup codes. 2FA protects your account even if password is compromised. Learn more →
Absolutely! Your data is encrypted and stored securely. Only you can access your account. We never share your information with third parties. Read our Privacy Policy for more details.
Fake KYC documents, marketplace fraud, harassment, Terms violations, invoice fraud, or using someone else's identity.
🚫 Cannot login, 🔒 KYC documents permanently locked, 📦 Products removed, 💬 Chats terminated, 🚫 Aadhar/PAN blocked forever.
Your Aadhar & PAN numbers are permanently blocked. No other account can use them. Prevents banned users from creating new accounts.
Email admin@covexa.in with your account details and proof. Admin reviews within 7 days.
Yes, if banned by mistake. Contact support with proof. If approved, account restored and documents unlocked.
A score (0-100) that shows seller reliability. Higher score = more buyer trust + better visibility.
KYC Verified: +30 | Products (1/5/10): +3/5/10 | Sales (1/10/50/100): +3/5/7/10 | Delivery (50/70/90%): +5/10/15 | Max: 100
✅ Get KYC verified (+30), 📦 List more products, 💰 Make more sales, 🚚 Deliver orders fast. Score auto-updates every midnight.
Automatically every midnight. No need to contact admin. Reflects your latest products, sales, and delivery data.
On your KYC page after verification. Buyers see it on product detail pages. Higher scores shown with ⭐ icon.
Billexa AI is a smart chat assistant that helps you with platform queries, features, and support. It uses advanced AI models (Gemini, Llama, Mistral) via OpenRouter to give you instant answers.
Click the 🤖 floating button on any page, or visit /ai-assistant page. The chat widget opens instantly - no setup needed!
Yes! Guest users: 10 queries/day. Registered users: 30 queries/day. Admin: Unlimited. Limits reset daily at midnight IST.
Anything about Billexa! Features, billing help, invoice creation, inventory tips, Telegram bot setup, marketplace guide, KYC process, security info, privacy policy, terms & conditions, and more.
Absolutely! Your queries are processed securely through OpenRouter. No personal or business data is sent to AI providers. Queries are NOT stored for training. Only query count is logged for rate limiting.
The AI provides fallback responses with helpful suggestions and links to relevant pages (Privacy, Terms, FAQ, Support). You can always create a support ticket for complex issues.
We use Google Gemini (2.0 Flash, 1.5 Flash), Meta Llama (3.2, 3.1), and Mistral AI (7B) models via OpenRouter. The system auto-selects the best available model.
Yes! The AI chat widget works perfectly on mobile browsers. Just tap the 🤖 button on any Billexa page.
The AI automatically detects your language. If you ask in Hindi/Hinglish, it replies in Hinglish. If you ask in English, it replies in English.
🟢 Guest: 10 queries/day | 🔵 Registered: 30 queries/day | 👑 Admin: Unlimited. Counter resets at midnight IST. You can check remaining queries anytime.
Login History tracks all your account login activity. Each login records your IP address, browser, operating system, device type, and whether it was successful or failed. View your history →
Go to /login-history from your dashboard. You'll see a timeline of all logins with ✅ green for success and ❌ red for failed attempts. New devices are flagged with 🆕 warning.
🌐 IP Address, 💻 Browser (Chrome/Firefox/Safari), 💿 Operating System (Windows/Mac/Linux), 📱 Device Type (Desktop/Mobile), 🕐 Login Time, ✅ Success or ❌ Failure with reason.
🔍 Monitor for suspicious activity, 🚨 Detect if someone else accessed your account, 🛡️ Verify your own login patterns, 📊 See which devices you use most.
When you login from a browser or device you haven't used before, it's flagged as 🆕 New Device. Admin accounts get Telegram alerts for new device logins.
Last 50 login records are stored. Older records are automatically removed. You can clear your history anytime from the Login History page.
Yes! Go to /login-history and click "Clear History". All records are permanently deleted. Use this if you're concerned about privacy.
Absolutely! Only you can see your login history. Normal users' history is completely private. Admin can only view history for investigation purposes with proper authorization.
2FA adds an extra security layer. After entering your password, you also need a 6-digit code from an authenticator app (Google Authenticator, Authy, Microsoft Authenticator) on your phone. This protects your account even if someone knows your password.
✅ ALL users can use 2FA! Both Admin and Normal users can enable Two-Factor Authentication to secure their accounts. Go to /setup-2fa to enable it.
1. Login to your account
2. Go to /setup-2fa (or Profile → Setup 2FA)
3. Click "Enable Two-Factor Authentication"
4. Scan QR code with authenticator app
5. Enter 6-digit code to verify
6. ✅ Save backup codes securely!
Billexa uses Smart 2FA — flexible login security! First 3 logins per day are free (no 2FA needed). After 3 logins, 2FA is required for the rest of the day. Counter resets at midnight IST. You can change this limit from 1 to 20 logins at /setup-2fa.
8 one-time use codes generated during 2FA setup. Format: XXXX-XXXX (e.g., AB12-CD34). Use them if you lose access to your authenticator app. Each code works only once. Save them somewhere safe! Lost codes cannot be recovered.
Use a backup code to login! Each backup code works once. After using one, you can disable and re-enable 2FA to get new backup codes. If you've lost both phone AND backup codes, contact support at admin@covexa.in for identity verification.
Go to /setup-2fa → Enter your current 2FA code (or backup code) + your password → Click Disable. ⚠️ Warning: This reduces your account security.
Yes! Go to /setup-2fa and set the threshold to 1. This means every login will require 2FA for maximum security. You can set it anywhere from 1 to 20 logins per day based on your preference.
After 5 failed login attempts, your account is locked for 15 minutes (for users with 2FA enabled). The account auto-unlocks after 15 minutes. A successful login with correct 2FA resets the counter.
✅ Yes! Secret key is securely stored, backup codes are protected, 6-digit codes are never stored, and authenticator app generates codes locally on your device. No third-party involved. Billexa staff will never ask for your 2FA codes.
Default is 3 free logins per day. The 4th login onwards requires 2FA. You can change this at /setup-2fa to anywhere between 1 (every login) and 20 logins. Counter resets daily at midnight IST.
Go to Forgot Password page. Enter your username/email, mobile number, and date of birth. Once verified, you can set a new password instantly.
You need ALL three: 👤 Username or Email, 📱 Registered Mobile Number (10 digits), 📅 Date of Birth. All must match our records exactly for security.
For security! Email-only reset is vulnerable to hacking. We require mobile + DOB verification which is more secure. This prevents unauthorized password resets even if your email is compromised.
Go to /change-password or Profile → Change Password. Enter your current password and new password. Password strength indicator helps you choose a strong password.
Minimum 6 characters, maximum 128. Use a mix of uppercase, lowercase, numbers, and symbols for strength. Avoid common passwords like "123456" or "password".
❌ No. Email and mobile number are permanently locked after registration for security. This prevents account takeover. If you lose access to both, account recovery may not be possible.
Contact support at admin@covexa.in. Manual identity verification may be required (could involve KYC documents). This is a last resort and may take longer.
Yes! Failed verification doesn't reveal which field is wrong. Multiple failed attempts trigger security review. We never send passwords via email/SMS. All resets happen on our secure website.
Refer friends to Billexa and earn ₹50 each! When someone registers using your referral link and completes all 5 conditions, both of you earn ₹50. Payout is sent directly to your UPI ID. This is a permanent program.
Go to /referral page. Set your UPI ID first, then your unique referral code will be generated automatically (e.g., BILXXXX123). Share this code with friends!
Visit the Referral page. You'll see a UPI ID section where you can enter or edit your UPI ID (e.g., name@upi). Click Save to update. Your referral code activates after UPI is set.
The referred user must complete ALL 5: 💳 Set UPI ID, 📧 Verify email, 🛡️ Complete KYC, 📦 Add 1 product, 📅 Account 7 days old. Click on any referral to see detailed progress!
Once your referred friend completes all 5 conditions, the referral becomes "Eligible". Admin processes payouts manually via UPI within 7 business days. You'll see the UTR number after payment.
Visit /referral page. You'll see Total Referrals, Eligible count, Pending Payout amount. Click on any referral to view detailed condition progress with ✅/⏳ status for all 5 conditions.
Yes! Click on any referral in your list. A popup will show all 5 conditions with progress bar. Green ✅ = Done, Yellow ⏳ = Pending. You'll know exactly what's left!
❌ No! Self-referral is not allowed. Creating fake accounts to earn referral rewards will result in disqualification and possible account ban.
There's no hard limit on how many people you can refer. This is a permanent program. Billexa reserves the right to modify reward amounts or terms with prior notice.
Yes! Your UPI ID is private. Only you and the admin can see it. Other users cannot view your UPI ID. It's used solely for sending referral payouts.
Rate limiting controls how many requests you can make to Billexa in a specific time. It prevents abuse and keeps the platform fast for everyone.
General browsing: 50 requests per 15 minutes. Login attempts: 5 per 15 minutes. KYC uploads: 3 per hour. Support tickets: 5 per 30 minutes. Normal usage never hits these limits.
You exceeded the rate limit. Wait for the time window to reset (usually 15 minutes) and try again. This is a safety feature, not a ban.
No! Normal browsing (checking products, viewing pages) will never hit the 50 requests/15min limit. Limits only affect excessive automated requests or brute force attempts.
No! CSS, JavaScript, and image files are not rate limited. Only page requests and API calls are counted.
Depends on the route: Login = 15 min, KYC = 1 hour, Support = 30 min, General = 15 min. The timer resets automatically.
Billexa Community Feed is a public platform where users can share updates, product promotions, and business news. Think of it like Twitter/X for Billexa sellers and buyers. Anyone can view posts — logged-in users can create, like, comment, and manage their content.
Go to /community-feed from your dashboard or navigation menu. The feed shows all public posts from Billexa users with search, filter, and sort options. You can also manage your own posts from /my-posts.
✅ All logged-in users can create posts with text, images, and product links. 💬 Logged-in users can also comment on any post. 👀 Guests can only view posts and comments (cannot post, comment, or like). 👑 Admins can view and moderate all content.
Click the + (plus) button on the Community Feed page. A modal will open where you can: 📝 Write text (up to 500 characters), 🖼️ Upload up to 3 images (JPG/PNG/WebP, 5MB each), 🔗 Add a product link (Product ID like /p/MP-10001 or full URL). Click "Post" to publish!
Share anything related to your business: 🛒 Product promotions, 📢 Business announcements, 💡 Tips & tricks, ❓ Questions for the community, 🎉 Success stories & milestones. Keep it professional and helpful!
Yes! Add any product link in the link field while creating your post. Enter the Product ID (e.g., /p/MP-10001) or full URL. The link appears as a clickable "🔗 View Product" button on your post — perfect for promoting your marketplace products!
Yes! If you're the post owner, you'll see ✏️ (edit) and 🗑️ (delete) buttons on your post. ✏️ Edit: Update text, link, or images anytime. 🗑️ Delete: Permanently removes post, images, comments, and likes. This cannot be undone.
❤️ Logged-in users can like/unlike any post and individual comments. Click the heart icon to toggle like on/off. Like count is visible to everyone.
💬 Click the "💬 Comments" button on any post to expand the comment section. You can: 📝 Add comment: Write up to 300 characters and press Enter or click send. ✏️ Edit: Edit your own comments (edited comments show "edited" tag). 🗑️ Delete: Remove your comments anytime. ❤️ Like: Like/unlike individual comments. Comments load on-demand when you expand a post.
Yes! Visit /my-posts to see all your posts with search, filter by date, and sort options. You can edit or delete your posts directly from this page. Each post shows likes, comments, and views count.
Maximum 3 images per post. Each image must be JPG, PNG, or WebP format and under 5MB. Images are stored securely on Cloudinary servers with encryption. 💬 Comments are text-only (no image uploads).
Use the search bar at the top of the feed to find posts by text, username, product link, or post ID. Use sort dropdown (Newest, Oldest, Popular, Most Liked, Most Commented) and date filters to narrow down results. Posts are paginated (20 per page) with navigation buttons.
🚫 Strictly prohibited in posts AND comments: Illegal content, Spam/scams/fraud, Hate speech or harassment, Copyrighted material without permission, Fake or misleading product information, Adult or sexually explicit content, Personal attacks or doxxing, Malware links. Violation = Content removal + Account warning/ban.
👤 Only your display name is visible on your posts and comments. 📧 Your email, mobile number, and personal details are never shared. Be mindful of what you write in the post text or comments — that's public!
If you see violating posts or comments, report via: 📧 Email: admin@covexa.in or 🎫 Support Ticket: /support. Admins will review and remove content that violates guidelines.
When you delete your Billexa account, all your posts and comments are permanently deleted within 30 days. This includes all post content, images (removed from Cloudinary), comments, and likes. This action cannot be undone.
All post images are stored securely on Cloudinary servers with enterprise-grade encryption. When you delete a post, all associated images are permanently removed from Cloudinary within seconds. Comments are stored in the database and soft-deleted when removed.
Currently, you can only see the like count on posts and comments, not individual users who liked. This keeps the experience simple and focused on content.
Yes! Community Feed with all features — posting, commenting, liking, search, and filters — is 100% free for all Billexa users. No limits, no charges. Just login and start engaging!
A score (0-100) that shows buyer reliability based on their order history. Helps sellers evaluate buyers before accepting orders. Higher score = more trusted buyer.
Orders Completed (up to 30pts), Completion Rate (up to 25pts), Low Cancellation Rate (up to 15pts), Low Return Rate (up to 10pts), Total Spent (up to 10pts), Account Age (up to 10pts). Max: 100.
Ask Billexa AI: "buyer stats" or "trust score". Also visible to sellers on your Order Detail page when they receive your order.
Only sellers who receive your orders can see your score. Other buyers and the public cannot see it. Your score is private.
🏆 Trusted Buyer (90-100), ⭐ Premium Buyer (75-89), 👍 Verified Buyer (60-74), 👤 Regular Buyer (40-59), 🆕 New Buyer (0-39).
✅ Complete orders without cancellation, 📦 Avoid returns, 💰 Spend more on marketplace, 📅 Keep your account active longer. Score updates automatically on every order event.
Real-time! Score recalculates automatically when orders are created, completed, cancelled, or returned. No waiting needed.